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Seminars for Experts in the field of Voice over IP:

Tasks of employees:

Definition of requirements considering underlying conditions, development of technical concepts, requirements specification, answering technical questions, support during acceptance testing of a solution.

Collaboration with many different experts like e.g. WLAN frequency planner, IP network technician, security specialists, cabling specialists, telephony specialists, video technician, provider employee, operating system specialists, protocol specialists, troubleshooters, network managers,…

Typical school education:

Apprenticeship or higher education in electrical engineering / electronics / communications technology

Typical task specific education:

A few product trainings, certifications for specific solutions of one or more vendors. The rest of knowledge is gained by „learning by doing“, "training on the job“ and others.

Practical experience:

Alternative A: planning of IT rollouts, different server software installations, indepth knowledge of operating systems, typical PC knowledge of MS Office or others (user level, but also installation and troubleshooting), know-how in LAN, WAN access, provider selection, cabling, different network and security elements. The employees are technicians and interested in technology and new subjects.

Alternative B: experienced PABX technicians with installations, planning of rollouts for traditional telephony, different server software installations, MS Office knowledge  or equivalent (usage, installation and troubleshooting), practical experience in subjects like ISDN, PABX networking, WAN access, least cost routing, provider selection, cabling. The employees are technicians and interested in technology and new  subjects.

This may lead to following knowledge requirements:

Deepen knowledge about networks, preparation to product specific trainings, recapitulate important terms for qualified talks to customers / users / teamplayers,  to identify technological developments to help customers / teamplayers.

Solution:

We plan, organize and train your specific seminar program at your location:

Examples of seminar offerings for experienced employees according to Alternative A:

"Voice over IP - Technology - Part I"- 2 days
"Voice over IP - Technology - Part II" - 1 day

"Security in Voice over IP" - 1 day

"TCP/IP - Details" - 2 days

"SIP Protocol - Details" - 2 days

Examples of seminar offerings for experienced employees according to Alternative B:

"Basics in Data Communications" - 3 days
"Switching & Routing - Part I"- 2 days
"Switching & Routing - Part II" - 1 day

"Voice over IP - Technologie - Part I" - 2 days
"Voice over IP - Technologie - Part II" - 1 day

"Security in Voice over IP" - 1 day

"TCP/IP - Details" - 2 days

"SIP Protocol - Details" - 2 days

Check our seminar topics to find the best seminars for your demand, contact us or send an email directly to me!
We are glad to develop your specific trainings program!

 Target Audience -
 Solution Oriented  

Generalists  

Specialists  

 Protocol-
 Specialists  

Teamplayers  

Specialists  

 Sales / Support 

Inquiry  

Last changes:
October 2010
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