Seminar
"Voice over IP - Troubleshooting" (duration: 1 day)
The seminar covers
troiubleshooting in voice over IP solutions from a fully independent
view. Main topics include network problems, troubles in signalling and
multimedia transport arising during installation and operation.
WHY you should attend:
- Becaue you are installing or operating
multimedia solutions
- Because you need to know typical faults in
voice over ip
- Because you want to know typical
troubleshooting tools and their functionality
Your PREVIOUS KNOWLEDGE:
- Knowledge about voice over IP, coding and
signalling as well as networking technology and protocols is required
CONTENT of the Seminar
Introduction
Life cycles of a VoIP project -
Planning – Tests – Operational Management - Network Optimization
Troubleshooting in IP
Protocols
Identification of Addressing and
Network Poblems, Problems with Name Resolution – IP Configuration –
Network Services – Procedures to identify and solve typical Faults
Troubleshooting in
Switches and Routers
Problem Areas – Procedures for Troubleshooting (Hardware, Networking Topology,
Lines, Power over Ethernet, Spanning Tree, IP, Routing, Security,
integrated Tools)
Troubleshooting
at the
ISDN Port of VoIP Gateways
ISDN Access Interfaces and their Characteristics – ISDN Monitoring – Terminal / Network Emulation
Monitoring of
Quality of Service (QoS) and Troubleshooting in Signaling
Quality of Service (QoS) – Priorization - Bandwidth Reservation - Important
Parameter Values - QoS Monitoring and Control, – Overview about Signaling –
Protocol Analysis - Traffic Analysis, Call Control, Test Systems for VoIP
Use of Test Tools
What has to be tested? Where should I test? Who should test? What test details
are needed? What functions are supported in modern test tools? What vendors
should I contact? Vendor Links
Conclusion
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