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Seminar "Unified Communications and Collaboration"  (duration: 1 day)

You receive fully independent technical information about employment and benefits of collaboration tools in your organization, what services are ready for realization and what protocols to consider. An overview about required components and neutral examples of available products will be discussed.


WHY you should attend:

  • Because you plan the deployment of collaboration tools
  • Because you have to select services and protocols
  • Because you are searching for products and plan the required infrastructure

Your PREKNOWLEDGE:

  • Basic knowledge about networking technology is a prerequisite.

CONTENT of the Seminar

Introduction
Enterprise relationsships – Unified Messaging – Collaboration (Definition of Terms, Scope of Application, Preconditions for Projects, Application Examples, Advantages / Disadvantages, Technical Questions)

Services
Telephony – Presence Service – Fax – Videoconferencing – Video Surveillance – IPTV – Instant Messaging – Group Chat – Unified Messaging – Web 2.0+ - Social Software

Protocols
Presence- and Instant Messaging Architecture – Session Initiation Protocol (SIP) – Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions (SIMPLE) - eXtensible Messaging and Presence Protocol (XMPP)

Components
End Devices (Telephone Sets, Videocameras, Multimedia Software, IPTV Settop Boxes) – Diferent Servers (SIP, Conferencing, Presence, Web, Mail, Messaging, Video) - Different Gateways (for Telephony, Video, Messaging,….) – Required Network Elements - Security Components - Managementsystems

Summary
 

Example pages of seminar documentation you find here...

 
   
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Last changes:
May 2010

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